Extensive reporting
PROS offers high-tech analysis and reporting for our clients. Our systems permit us to capture your mission critical data. This allows us to provide real-time analysis and reporting through our client web portal and/or email.
We take pride in continuously improving our process to ensure the best results. We strive to make every effort to manage our business processes through a balanced scorecard approach. Our technology allows us to easily adapt and customize your precise needs as business changes.
On demand repairs
Our highly qualified teams of Customer Service Representatives are committed to each customer with a focus on communication and cost control. PROS has earned a reputation for integrity, quality and reliability by consistently managing on demand repairs.
View our list of On Demand repairs
24.7.365 call center
PROS can offer you significant cost savings through our call center services while letting you focus on your core business responsibilities. Our dedicated account team has an extensive knowledge to address all your facilities management needs. Every team member receives a thorough orientation and training on the facilities management industry, on trade-specific knowledge and on client-specific requirements.
Consolidated billing
PROS offers consolidated billing to our customers, meaning we manage all of your costs and provide them to you on a single bill. Not only does this provide less hassle and more satisfaction for you, but it also helps reduce the cost of multiple bills.
Programmed maintenance
PROS provides a wide range of programmed facility maintenance services. We can personalize these services to your exact needs, with frequencies that vary from daily to annually, and we can develop a program for any number of locations.
24-hour emergency service
We understand that emergencies do happen, and there is nothing worse than wondering if your facilities are safe at all times. PROS brings you the comfort of knowing whenever something goes wrong, we will be there to fix it.
Capital improvement projects
Our capital improvement projects include the following:
- ADA Upgrades
- Complete Recarpets
- Complete Repaints
- Fixture Installations
- Lighting Retrofits
- Restroom Remodels
- Sensormatic Installations
- Signage Change Outs
- Store Reconfigurations
- Temporary/Seasonal Stores
- And more…
Multi-location upgrades & installations
Our multi-location upgrades & installations include the following:
- Audio/Video Installations
- Cashwrap Modifications
- Data Cabling
- Equipment Installations
- Graphics Installations
- Loss Prevention Devices
- Off Site Storage
- Promotional Signage
- Sign Removals/Installations
- And more…